General Questions

What kind of customer support do you offer to artists?

Last updated on
November 15, 2023

We offer customer support to artists primarily through our support form, which you can access here: Support Form. The response times for support requests may vary depending on your subscription level.

Additionally, we encourage artists to join our Discord community, where you can interact with other community members and seek assistance. Often, fellow artists in the community are willing to help with questions or issues you may have, providing a quicker response.

Our support channels are designed to provide you with the assistance you need, whether through our formal support system or the collaborative environment of our Discord community. Feel free to reach out to us or the community for any inquiries or assistance you require.

Looking for tips in the music indutry? 

Check out the Unchained Artist Academy.

Still looking for support?

Response times by plan:
Core Tier
5 Business Days
Grow Tier
3 Business Days
Pro Tier
2 Business Days
< 24 Hours