FAQ
Your Account, Plans and Billing

What is the minimum balance in my user account before I can withdraw?

Last updated on
November 23, 2023

The minimum balance you need in your account before you can withdraw depends on the type of user you are:

  1. Core Users: If you're a core user, the first $30 in your account will be locked in the Unchained Music system as long as you're using our distribution application. This amount is like a reserve we keep while you're actively distributing music with us.
  2. Grow or Pro Users: If you're a grow or pro user, the rules are a bit different. For you, it's all about meeting the minimum withdrawal amounts set by our payment processor, Borderless. There's no separate locked amount like there is for core users.

Also, it's good to know that if you ever decide to leave our platform, we will return any locked amount to you. This means that the $30 locked for core users will be given back when they stop using our services. We want to make sure everything's fair and transparent for all our users.

Looking for tips in the music indutry? 

Check out the Unchained Artist Academy.

Still looking for support?

Responce times by plan:
Core Tier
5 Business Days
Grow Tier
3 Business Days
Pro Tier
2 Business Days
Partner
‍‍
< 24 Hours