What happens if my track is flagged for unlicensed use?
If your track is flagged for unlicensed use, our team will review it to confirm the issue. In most cases, we’ll pause distribution and contact you to request proof that you hold the necessary rights (such as licenses, agreements, or ownership documentation). If you can provide valid evidence, we’ll reinstate your track. If not, the track will be removed, and repeated or serious violations (like knowingly uploading unlicensed material) may lead to suspension or termination of your account. Our goal is to protect both you and the wider artist community by ensuring only properly licensed content is distributed.
Still looking for support?
Response times by plan:
Core Tier
5 Business Days
5 Business Days
Grow Tier
3 Business Days
3 Business Days
Pro Tier
2 Business Days
2 Business Days
Partner
< 24 Hours
< 24 Hours