Your Account, Plans and Billing

Do you require KYC or identification to withdraw my royalties?

Last updated on
November 23, 2023

Yes, at Unchained Music, we do require Know Your Customer (KYC) or identification verification for you to withdraw your royalties. This is a common practice in the music distribution industry, and it helps keep everything secure and legitimate. Here's what you need to do:

  1. Identity Verification: When you're ready to withdraw your royalties, we'll ask for valid ID documents. This could be a passport, driver's license, or other government-issued identification. Sometimes, we might need additional documents to fully verify your identity.
  2. Address Verification: We'll also ask for something that proves where you live. This could be a utility bill, a bank statement, or similar documents.
  3. Submission Process: You can submit these documents through our system or the payment service we use for payouts.
  4. Review and Approval: After you submit your documents, our team or the payment service will check them. This review is to make sure everything meets the necessary standards. It might take a little time, so we appreciate your patience.
  5. Withdrawal: Once everything is confirmed and approved, you'll be all set to withdraw your royalties as usual.

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