Unchained Music Distribution passport
- Platform
- Claro Música
- Site
- claromusica.com
To get your music on Claro Música, distribute through Unchained Music. Releases typically go live within 24 hours to 7 days.
Claro Música is the music service of América Móvil, the Claro phone carrier group, live in 16 Latin American countries. Delivery there reaches listeners across the region who get their music bundled with their phone plan.
Claro Música launched in 2014 as the digital music service of América Móvil, the telecom giant behind the Claro networks, and operates across 16 countries including Mexico, Brazil, Colombia, Argentina, Chile and Peru. It combines streaming with download plans and song purchases, and its distribution advantage is the carrier itself: subscriptions are bundled with Claro phone plans and paid through carrier billing, which reaches listeners across Latin America who may not have a credit card or a Spotify account. For artists targeting Latin audiences, that makes Claro Música a route to fans other platforms miss. The service ingests catalog through distributors, so delivery through Unchained Music is the way in, and your release travels there with the same upload as everywhere else.
The same four steps for every release, whichever stores you send it to.
Sign up and pick the plan that fits. Grow is one artist profile, Pro is three and adds editorial pitching.
Audio, artwork and the metadata that travels with them: titles, credits, release date and rights.
Select Claro Música at store selection, along with everywhere else you want the release to land.
A person checks the release before it leaves. It typically appears on the platform within 24 hours to 7 days.
Updated September 2026
Five questions, answered for this platform specifically.
Claro Música is the digital music service of América Móvil, one of the largest telecom companies in the world and the operator of the Claro mobile networks. It launched in 2014 and serves listeners across Latin America with streaming, download plans and song purchases.
The service operates in 16 Latin American countries, including Mexico, Brazil, Argentina, Chile, Colombia, Peru, Ecuador, Guatemala, Costa Rica, Panama, Paraguay, Uruguay and the Dominican Republic. Availability follows the Claro network footprint across the region.
Claro Música receives music through distributors rather than direct uploads. Release through Unchained Music and your music can be delivered to Claro Música along with the rest of your store selection, using the same audio, artwork and metadata.
Carrier billing. Claro customers can pay for music through their phone plan, which opens up listeners across Latin America who do not use card based subscriptions. If Latin America matters to your audience strategy, Claro Música reaches fans that the global platforms undercount.
Both streams and downloads generate royalties, reported and paid through your distributor like any other store. Download purchases pay per sale while streaming pays per play, and both arrive in your Unchained Music reporting alongside your other platforms.
Set the release up in the app and it goes to this platform with the rest of them, delivered to spec and checked by a person first.
Upload the release yourself in the app, on the plan that fits, and send it to every store you want in one go.
Start DIYFor multi-release plans and label rosters, scoped with the services team before anything starts.
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